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Privacy Policy

1. The Privacy Policy

What This Privacy Policy Covers:

This policy covers how Thien Minh Hospitality Management treats personal information that Thien Minh Hospitality Management collects and receives, including information related to your past use of the Victoria Hotels & Resorts products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
This policy does not apply to the practices of companies that the Thien Minh Hospitality Management does not own or control or to people that the Thien Minh Hospitality Management does not employ or manage.

Information Collection and Use:

Thien Minh Hospitality Management collects personal information when you register/visit the Thien Minh Hospitality Management website's pages or the pages of certain of theThien Minh Hospitality Management partners, when you use Victoria Hotels & Resorts products or services. The Thien Minh Hospitality Management may combine information about you that we have with information we obtain from business partners or other companies.
When you register we ask for information such as your name, email address, birth date, gender, occupation and personal interests. For some products and services we may also ask for your address. Once you register with Victoria Hotels & Resorts and sign into our services, you are not anonymous to us.
The Thien Minh Hospitality Management collects information about your transactions with us and with some of our business partners, including information about your use of products and services that we offer.
Thien Minh Hospitality Management automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page you request.
The Thien Minh Hospitality Management uses information for the following general purposes: to customize the advertising and content you see, fulfil your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

Information Sharing and Disclosure:

Thien Minh Hospitality Management does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

We provide the information to trusted partners who work on behalf of or with the Thien Minh Hospitality Management under confidentiality agreements. These companies may use your personal information to help Victoria Hotels & Resorts communicate with you about offers from Victoria Hotels & Resorts and our partners. However, these companies do not have any independent right to share this information.
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of theThien Minh Hospitality Management Terms & Conditions, or as otherwise required by law.
We transfer information about you if the Thien Minh Hospitality Management is acquired by or merged with another company.
Thien Minh Hospitality Management displays targeted advertisements based on personal information.


Thien Minh Hospitality Management may set and access the Thien Minh Hospitality Management cookies on your computer.

2. Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
We have physical, electronic, and procedural safeguards that comply with regulations to protect personal information about you.

3. Changes to this Privacy Policy

Thien Minh Hospitality Management may update this policy. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our site.

4. Links

All links provided from www.victoriahotels.asia are done so in good faith, to offer an additional facility to visitors of this site. Thien Minh Hospitality Management is not responsible for any content held within any such websites, nor for any links contained in them. The inclusion of external links does not signify any endorsement by Thien Minh Hospitality Management.

5. Questions and Suggestions

If you have questions or suggestions, please can contact us at:
Thien Minh Hospitality Management
Legal Department
Level 10, 157 Pasteur, District 3
Ho Chi Minh City
Phone number: + 84 8 6290 9720
Fax number: + 84 8 6290 9710

6. Copyrights

Victoria Hotels & Resorts is a Thien Minh Travel Joint Stock company registered trademark. The trademarks and logos appearing on this site are trademarks registered by Thien Minh Travel Joint Stock company. Mention of these trademarks or logos in no way grants right of use of the said trademarks, which thus cannot be used without prior written consent from the owner of the trademark. Abuse shall constitute forgery. All information contained on this site may be downloaded, reproduced and printed on condition that:

such information is used for personal, non-commercial use
no information is modified
Victoria Hotels & Resorts trademark is appended to all copies

7. Business Registration


Registered Address: Số 33 Phạm Ngũ Lão, Phường Phan Chu Trinh, Quận Hoàn Kiếm, Hà Nội

Tax Code: 0100981109

Any other use that is not expressly authorised is strictly forbidden without Thien Minh Hospitality Management prior written authorisation.

Photography credit: Thien Minh Hospitality Management photo library
Effective Date: from February 2011
© 2016 Victoria Hotels & Resorts. All rights reserved.

Logo Thiên Minh Group

Victoria Voyages - Sales & Reservation 

Level 11, 70-72 Ba Trieu street, Hoan Kiem district, Hanoi, Vietnam

Tel: +84 243 926 3148 - ext. 315

Fax: +84 243 926 3148

Email: [email protected]

* Operated by Ivivu.com Joint Stock Company, Hanoi Branch

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