For Victoria Voyages, the safety and wellbeing of our guests and associates is of paramount importance. We are engaging regularly with government agencies on the local and national level as the situation evolves and are closely following guidelines from these agencies and the local health departments. We remain thankful that Vietnam continue to have very low infection rates, reporting 57 cases (0 deaths) as of March 16.
Of course, the situation is ever-changing and we will quickly announce any adjustments to our procedures or operations so that guests can maintain confidence in travel booked with Victoria Voyages.
Keeping You Safe Within Our Experience
Our in-house travel providers have taken the following actions at all of our properties across Vietnam:
We also have emergency plans in place should any guest or staff member show symptoms of Covid-19:
Booking & Cancellation policy from 15 March 2020
For any existing and new bookings with check-in date from 15 March 2020 until further notice:
For any existing bookings with check-in date before 15 March 2020:
For other cases, kindly contact our sales team at [email protected] for consultation.
As we make any changes to our operations or procedures we will keep our partners and guests updated with the most current information. For a full overview of the COVID-19 situation in Vietnam as it relates to travellers, please visit: vietnam.travel/things-to-do/information-travellers-novel-coronavirus-vietnam
Victoria Voyages - Sales & Reservation
Level 11, 70-72 Ba Trieu street, Hoan Kiem District, Hanoi, Vietnam
Tel: +84 243 926 3148 - ext. 315
Fax: +84 243 926 3148
Email: [email protected]
* Operated by Ivivu.com Joint Stock Company, Hanoi Branch